如何转介

A Guide for 教师, Staff, and Students on Making a Referral to 咨询中心

何时参考:

在您不确定是否要参考的情况下, please call 咨询中心 and ask to speak to a counselor regarding your concerns. The Counseling Center staff is available to assist with decisions about how to be most helpful.

Sometimes referral is indicated and sometimes it is a matter that may best be addressed in another manner. Aside from the signs or symptoms that may suggest the need for counseling, there are other guidelines that may help you define the limits of your involvement with a particular student's problem. A referral is usually indicated in the following situations:

1. You might note emotional or behavioral indicators that would suggest that the student is under stress.
2. A student presents a personal problem or requests information about how to address the problem in situations that are outside your range of knowledge. The problem is more serious than you feel comfortable handling.
3. A student is reluctant to discuss a problem with you for some reason.  
4. You have exhausted your resources in trying to be of help and believe the student needs more assistance than you have been able to provide.

If you are in doubt about whether or not to refer a student to counseling, or would like suggestions on how to approach a particular student, please call 咨询中心 and speak with one of our full-time staff. 电话咨询可能有助于解决相关问题, explore alternative approaches and identify other resources which may better serve the student's needs.

如何参考:

• Approach the student you are concerned about in a gentle, caring, and non-judgmental way.
• 具体说明你担心的原因. Describe behaviors, then suggest a visit to 咨询中心.
• 使寻求帮助的过程正常化.
• Remind students that they don’t have to have a "deep dark" problem nor does the problem need to reach crisis proportions for them to benefit from professional help. We’d rather have someone come in with a small problem than wait for it to become a big one.
• 推荐学生到咨询中心时, suggest it as a possible resource rather than telling a student to go because he or she "needs help" or is "causing a problem" for others.
• Reluctant students might also be relieved to know that they can just come in for Walk-in and speak to a counselor on a one-time basis without making a commitment to on-going counseling.
• If you want to offer extra support you can have the student call 咨询中心 from your room or office, and/or you can offer to accompany the student to his or her first session.
• Remind the student that the first 6 visits are free and $12.其后各次会议收费00元. 该中心采用短期咨询模式. 大多数人使用该中心的时间少于15次. The same service in the private sector can cost between $75 and $125 per hour.
• Inform the student that Counseling Center staff try to help people help themselves.
• Remember that many students will feel ambivalent about seeking help from any source including 咨询中心. You may need to remind them that, "What you’re currently doing to solve your problems isn’t working."
• Remind the student that they don't always have to know what's wrong before asking for help.
• The ambivalence can often be characterized by statements such as, "I don’t want to go there because my problem isn’t that serious." Or, "I don’t want to go there because I think my problems are too serious and they can’t help me."在前面两种情况下, the person you are trying to refer may be fearful of the unknown. A direct response to such objections can sometimes be helpful. "If your problem is not appropriate for 咨询中心, 他们可以确保你被引导到正确的地方."

我怎么知道这个人是否接受过心理咨询?

问那个人. 因为咨询是保密的, we cannot inform you if the person of concern came to 咨询中心 or reveal what they talked about. 因此, the best way to find out if the person came to the Center is to follow-up with this individual yourself.

If you feel that it is vital for you to learn whether this student came to the Center from the counselor, ask the student to sign a release of information form when they are here, 允许我们向你确认他们来过.

紧急的推荐

When a student 需要马上看到, we make every effort to see them as soon as possible. Call and communicate with the receptionist that there is a student who is interested in coming for counseling and 需要马上看到. If the student makes the appointment in your presence it is important that we know the urgency and specifics of the situation. Speak with a counselor about your referral and provide the counselor with a description of the situation that has led to your concern.

而帮助别人是很重要的, 我们不能替他们做决定, 咨询应该是个人的选择. Occasionally even your best efforts to encourage a student to seek counseling will be unsuccessful. If the student resists referral and you remain uncomfortable with the situation, 联系你的系主任, 咨询中心, 或者学生教务长.